Curbside Pickup: Holds

Get your library materials with contactless curbside pickup, in three easy steps!  (Click the photos above to enlarge them.)
 
Step 1:
Go to our catalog and place your holds. You will need to log-in with your library card number and PIN. If you do not know your pin, please contact us or call us at 317-831-7323 during our open hours.  You will be notified by your preferred method (email, text, automated phone call) when your items are available.  
 
Step 2:
Go to our calendar and register a time to pickup your items after you have received notification that they are available. You can pickup the items at the library anytime during the one hour block that you schedule. Please wait for your items to become available before scheduling a time. On the calendar, look for “Curbside Hold Pickup”. Click on the event and fill out the “Add Registrant” form completely. Don’t forget to provide your library card number. Without your library card number, the registration will not go through.  If you do not want your items to be delivered in a plastic bag, please also note that in the “Special Notes” area. You will receive a confirmation email when your pickup time registration has been completed. The email will also contain a link to cancel your appointment, if you need to.
Step 3:
Come to the library at your scheduled time. When you arrive, please call 317-831-7323 to tell us you are here. We will bring your items out and place them on a table for you to take. The items will be in a plastic bag. Please wait for the staff member to step away from the table to allow for social distancing before you take the items. Staff members will be wearing gloves and masks, and we will wipe down this table on a regular basis. If you prefer us to place the items in your trunk or cargo area, please note that in the “Special Notes” area in the calendar registration form.

While-You-Wait Curbside Document Services: Faxing, Photocopying, Scanning, Tax Forms

Library staff will fax, photocopy, or scan your document(s), or furnish limited tax forms, while you wait.

Step 1:

  • Call (317) 831-7323 to schedule a date and time to fax/photocopy/scan your document(s), or to pickup tax forms (please tell our staff which form[s] you’d like).
  • Unfortunately, the only tax forms we have available are booklets for federal 1040 and state IT-40.  Other tax forms are available on the IRS website or the Indiana DOR website.

Step 2:

  • On your scheduled date and time, when you arrive at the library to fax/photocopy/scan your document(s) (or get tax forms), call (317) 831-7323 to notify staff that you have arrived.
  • PLACE YOUR DOCUMENT(S) IN THE PLASTIC CONTAINER marked “Document Services” on the curbside table, just outside the library’s main entrance.  Staff will come out and collect them.
  • For faxing document(s), please include the recipient’s fax number and your name/phone number (for our fax cover sheet).
  • For scanning document(s), please provide your email address, and we will email the PDFs to you.
  • For photocopying document(s), please indicate number of copies you want.
  • Staff will fax/copy/scan document(s) (or deliver tax forms) WHILE YOU WAIT IN THE PARKING LOT.

Step 3:

  • When completed, your document(s) (or requested tax forms) will be returned in this box; staff will wave you forward to collect them.
  • Faxing confirmation(s) will be included with your document(s).